NPS & Feedback

Compare 20 nps & feedback tools to find the right one for your needs

🔧 Tools

Compare and find the best nps & feedback for your needs

Zonka Feedback

AI-Powered Multi-channel NPS with Strong Automation.

A customer and employee experience management platform to collect, analyze, and act on feedback.

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Refiner

The Survey Platform for Product-Led SaaS.

A microsurvey platform for SaaS businesses to survey users inside their web and mobile apps.

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Survicate

The ultimate survey tool for product, marketing, and customer success teams.

A customer feedback platform for collecting feedback with targeted surveys across the entire customer journey.

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AskNicely

The #1 Rated Customer Experience Platform for Service Businesses.

A customer feedback platform focused on empowering frontline teams to improve customer experience.

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Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve experience management platform for collecting feedback via surveys.

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InMoment

Integrated Customer Experience Solutions with AI.

An experience improvement platform that helps businesses collect and analyze feedback to drive better experiences.

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Nicereply

The #1 survey tool for support teams.

A customer satisfaction survey tool designed for customer support teams.

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Canny

Build better products with customer feedback.

A feedback management tool for product teams to capture, prioritize, and track user feedback.

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Medallia

The #1 Experience Cloud.

A customer and employee experience management platform for enterprises.

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UserVoice

The #1 Product Feedback Management Software.

A product feedback management platform for collecting, prioritizing, and managing product feedback.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder and survey tool that focuses on creating engaging and conversational data collection experiences.

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Qualtrics

The Leading Experience Management Software.

An experience management platform for collecting and analyzing data for customer, employee, product, and brand experiences.

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SurveySparrow

AI-Powered Customer Feedback Platform.

An omnichannel experience management platform that helps you get 40% more response rates.

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HubSpot Service Hub

Customer service software that builds loyalty and grows your business.

A customer service platform that includes tools for collecting customer feedback.

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Forsta

The New Frontier of Experience & Research Technology.

A comprehensive experience and research technology platform for market research, CX, and EX.

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SurveyMonkey

A global leader in survey software.

An online survey platform for creating and distributing surveys, and analyzing the results.

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Gainsight

Customer Success and Product Experience Software.

A platform for customer success, product experience, and customer education.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that provides behavior analytics and feedback data.

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Alida

The Total Experience Management (TXM) Platform.

A total experience management platform for gathering and acting on customer and employee feedback.

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Verint

The Customer Engagement Company.

A customer engagement platform with solutions for contact center, back office, and customer experience.

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