dscout

The platform for human-centered research.

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Overview

dscout enables researchers to get rich, qualitative insights by having participants (scouts) complete 'missions' using their smartphones. These missions can include diary entries, video recordings, and photo submissions, providing a window into the real-life context of users.

✨ Key Features

  • Mobile ethnography and diary studies
  • Video surveys
  • Live, remote interviews
  • Participant recruitment from a panel of 100,000+
  • Automated transcription
  • Data analysis and filtering tools

🎯 Key Differentiators

  • Mobile-first approach to qualitative research
  • Focus on in-context, 'in-the-wild' feedback
  • High-quality, engaged participant panel

Unique Value: Capture the moments that matter. Understand people's experiences, in context.

🎯 Use Cases (5)

Diary studies In-the-moment feedback collection Product discovery research Customer journey mapping Concept testing

✅ Best For

  • Understanding the context of product usage in users' everyday lives
  • Gathering rich, authentic feedback that is not possible in a lab setting

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Quantitative surveys
  • Website usability testing with screen recording

🏆 Alternatives

UserTesting Lookback Indeemo

dscout's mobile ethnography approach provides a deeper, more authentic understanding of user behavior in their natural environment compared to lab-based testing.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Slack Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

Free tier: N/A

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