Grain
The AI-powered meeting recording tool for customer-facing teams.
Overview
Grain is designed for teams that have frequent conversations with customers, such as sales, customer success, and user research. It allows them to record their meetings, create highlights and storyboards, and share insights with the rest of their organization.
✨ Key Features
- Meeting recording and transcription
- AI-powered summaries and notes
- Highlighting and clip creation
- Storyboards to combine multiple highlights
- Shared team libraries
- Integrations with collaboration and CRM tools
🎯 Key Differentiators
- Focus on creating and sharing stories from customer conversations
- Strong features for user research and product teams
Unique Value: Helps teams to unlock the insights from their customer conversations and use them to build better products and experiences.
🎯 Use Cases (4)
✅ Best For
- Creating a repository of user research insights
- Sharing customer feedback with the product and engineering teams
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams that primarily have internal meetings and do not interact with customers.
🏆 Alternatives
Offers more powerful features for synthesizing and sharing research findings compared to general-purpose meeting recorders.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: 20 meetings per month.
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