Helpjuice

Knowledge base software that's easy to use and powerful.

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Overview

Helpjuice is a scalable knowledge base solution that helps businesses of all sizes create and manage their knowledge. It is particularly popular among customer support teams for its powerful search capabilities and extensive customization options. Helpjuice's AI features are integrated into its search and content creation functionalities to improve user productivity.

✨ Key Features

  • Powerful, customizable search engine
  • Easy-to-use editor
  • In-depth analytics
  • Multi-language support
  • Advanced permission controls
  • Full customization of the knowledge base design

🎯 Key Differentiators

  • Highly customizable design and layout
  • Powerful and intelligent search functionality

Unique Value: Helpjuice provides a powerful and highly customizable knowledge base platform that can be tailored to your brand and specific needs, with a strong emphasis on search.

🎯 Use Cases (4)

Customer self-service knowledge base Internal knowledge base Product documentation Call center knowledge base

✅ Best For

  • Building scalable and highly customizable customer-facing knowledge bases
  • Improving customer self-service with a powerful search experience

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Team collaboration on projects
  • Simple, internal-only wikis

🏆 Alternatives

Zendesk Guide Document360 Confluence

Compared to other knowledge base tools, Helpjuice offers a greater degree of customization and a more powerful search engine, making it ideal for companies that want to provide a premium self-service experience.

💻 Platforms

Web

🔌 Integrations

Slack Zendesk Salesforce Microsoft Teams Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

$120.00/mo

✓ 14-day free trial

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