🗂️ Navigation

Pega Claims Management

Build for Change.

Visit Website →

Overview

Pega Claims Management is an intelligent claims automation platform that helps insurers to streamline and automate the entire claims process. The platform uses AI and robotics to drive efficiency, reduce costs, and improve the customer experience.

✨ Key Features

  • Intelligent claims automation
  • AI-powered decisioning
  • Robotic process automation (RPA)
  • Low-code application development
  • Omni-channel customer engagement
  • Case management

🎯 Key Differentiators

  • Intelligent automation capabilities, including AI and RPA
  • Low-code platform for rapid application development
  • Focus on customer engagement and journey orchestration

Unique Value: Enables insurers to achieve new levels of efficiency and customer satisfaction by intelligently automating the claims process.

🎯 Use Cases (4)

Automating claims processing Improving claims adjuster productivity Personalizing the customer claims journey Managing complex claims

✅ Best For

  • Automating repetitive tasks in the claims process
  • Guiding claims adjusters through complex decisions
  • Providing a consistent and personalized experience across all channels

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Insurers looking for a simple, out-of-the-box claims solution

🏆 Alternatives

Appian Salesforce ServiceNow

Offers a more comprehensive and powerful intelligent automation platform compared to many point solutions.

💻 Platforms

Web API

🔌 Integrations

Various core systems, data sources, and third-party applications

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by license tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ FedRAMP ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing

✓ 30-day free trial

Free tier: NA

📊 Market Info

Customers: NA

Visit Pega Claims Management Website →