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🔧 Pegasystems Claims Automation

Pegasystems Claims Automation

Transform your claims process from end to end.

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Overview

Pegasystems provides a low-code AI-powered platform for claims automation. It helps insurers to streamline the entire claims journey, from automated intake and triage to intelligent adjudication and payment. Pega's solution focuses on improving operational efficiency, reducing costs, and delivering exceptional customer experiences through its case management and business process automation capabilities.

✨ Key Features

  • Intelligent automation and robotics (RPA)
  • AI-powered decisioning and triage
  • Low-code application development
  • End-to-end case management
  • Omni-channel customer engagement
  • Guided workflows for adjusters

🎯 Key Differentiators

  • Unified platform for case management, BPM, and AI
  • Low-code environment empowers business users to build and modify workflows
  • Focus on intelligent automation and end-to-end process optimization

Unique Value: Empowers insurers to rapidly automate and optimize their end-to-end claims process on a single, low-code platform, driving significant efficiency gains and superior customer outcomes.

🎯 Use Cases (4)

Automating high-volume, low-complexity claims (straight-through processing) Guiding adjusters through complex claims Digital transformation of legacy claims systems Improving customer service during the claims process

✅ Best For

  • Enabling high-volume claims processing for large insurance companies through a powerful automation engine.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small insurers or agencies looking for a simple, out-of-the-box claims tracking tool.

🏆 Alternatives

Appian Guidewire ClaimCenter Salesforce

Provides a more holistic and powerful intelligent automation and case management platform compared to claims systems that are primarily systems of record.

💻 Platforms

Web API

🔌 Integrations

Legacy core systems Third-party data providers (e.g., for fraud detection) CRM systems Extensive API capabilities

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ HIPAA

💰 Pricing

Contact for pricing

✓ 30-day free trial

Visit Pegasystems Claims Automation Website →