Rocket.Chat
The ultimate communication hub.
Overview
Rocket.Chat is a customizable open-source communication platform that allows you to have your own private chat, with all the features you need for team collaboration. It can be self-hosted or used as a cloud service, giving you full control over your data.
✨ Key Features
- Team Messaging
- Voice and Video Calls
- File Sharing
- Live Chat
- Self-hosting
- Extensibility
🎯 Key Differentiators
- Open-source and highly customizable
- Omnichannel capabilities (team chat, live chat, etc.)
- Data sovereignty through self-hosting
Unique Value: A flexible and secure communication platform that can be tailored to any organization's needs.
🎯 Use Cases (4)
✅ Best For
- Data-sensitive industries (government, healthcare, finance)
- Companies wanting to build custom communication solutions
- Customer support live chat
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Non-technical teams looking for a simple, out-of-the-box solution
- Organizations that do not want to manage their own infrastructure
🏆 Alternatives
Provides greater customization and data control than proprietary, cloud-only platforms.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: Core features for up to 25 users
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