Salesforce Commerce Cloud
The world's #1 commerce platform.
Overview
Salesforce Commerce Cloud, formerly Demandware, is a highly scalable, cloud-based SaaS ecommerce platform designed for large retailers and brands. It is part of the broader Salesforce Customer 360 platform, which allows for deep integration with sales, service, and marketing. For the automotive aftermarket, Commerce Cloud's AI-powered personalization, scalability, and omnichannel capabilities can help create sophisticated and engaging customer experiences.
✨ Key Features
- AI-powered Personalization (Einstein)
- Unified B2C and B2B Commerce
- Order Management
- Headless Commerce APIs
- Mobile-first Design
- Global Scalability
- Integration with Salesforce CRM
🎯 Key Differentiators
- Integration with the Salesforce ecosystem
- AI-powered personalization
- Scalability and reliability
Unique Value: Salesforce Commerce Cloud provides a powerful and intelligent commerce platform that is deeply integrated with the world's #1 CRM.
🎯 Use Cases (3)
✅ Best For
- Powering the online stores of many of the world's leading brands and retailers.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small to medium-sized businesses due to its high cost and complexity.
🏆 Alternatives
Offers deeper CRM integration and more advanced AI capabilities than most other enterprise ecommerce platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier Success Plans available tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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