SearchUnify
The unified cognitive platform.
Overview
SearchUnify is a unified cognitive platform that leverages AI and machine learning to power enterprise search, customer support, and in-app help experiences. It connects to all of a company's content sources and provides a unified search experience for employees and customers. SearchUnify also offers a suite of applications for building chatbots, help centers, and in-app guidance.
✨ Key Features
- Unified enterprise search
- AI-powered customer support
- In-app help and guidance
- Cognitive search and natural language processing
- Analytics and insights
🎯 Key Differentiators
- Unified platform for search and support
- Strong focus on customer service use cases
- Cognitive search capabilities
Unique Value: Deliver intelligent and personalized search and support experiences that drive customer loyalty and employee productivity.
🎯 Use Cases (4)
✅ Best For
- Deflecting customer support tickets
- Improving first contact resolution
- Increasing employee productivity
💡 Check With Vendor
Verify these considerations match your specific requirements:
- A simple, standalone search solution
🏆 Alternatives
Offers a more integrated and comprehensive solution for both search and customer support compared to point solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
🔄 Similar Tools in You.com Alternatives
Perplexity AI
An AI-powered answer engine that provides direct, cited answers to questions....
Glean
A unified search and knowledge discovery solution for the enterprise....
Phind
An AI search engine that provides instant answers for technical questions....
Andi
A conversational AI search engine that provides direct answers and summaries....
Komo Search
An AI-powered search engine that focuses on speed, privacy, and community-driven results....
Brave Search
A private search engine with its own independent index of the web....