ServiceNow
The world works with ServiceNow.
Overview
ServiceNow is a cloud-based platform that automates IT, HR, and customer service workflows. It provides a single system of record for all business processes, enabling organizations to improve service levels, energize employees, and change the way they work.
✨ Key Features
- IT Service Management (ITSM)
- HR Service Delivery
- Customer Service Management (CSM)
- Now Platform (App Engine, IntegrationHub, Flow Designer)
- AI and Machine Learning
🎯 Key Differentiators
- Single platform for managing and automating services across the enterprise.
- Strong focus on IT service management and workflow automation.
Unique Value: A single platform to automate and manage all your enterprise services, from IT to HR to customer service.
🎯 Use Cases (4)
✅ Best For
- Automating IT incident and problem management processes.
- Providing a self-service portal for employees to request HR services.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Simple, individual task automation between a few cloud applications.
🏆 Alternatives
ServiceNow provides a more holistic and integrated approach to enterprise service management and automation compared to point solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies by plan tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
🔄 Similar Tools in AI Task Automation
Zapier
Connect your apps and automate workflows....
Make
A visual automation platform for workflows....
UiPath
Enterprise automation and AI platform....
Microsoft Power Automate
Automate workflows across your applications....
Automation Anywhere
Intelligent automation for the enterprise....
n8n
Open-source workflow automation....