Surescripts Clinical Direct Messaging
Enable fast, secure healthcare communication.
Overview
Surescripts Clinical Direct Messaging is a service built on the Direct standard, enabling secure, point-to-point communication between different healthcare entities. It is integrated into EHR and pharmacy software, replacing slower methods like phone and fax. The service is used for a variety of care coordination scenarios, including medication management, transitions of care, immunization notifications, and electronic case reporting (eCR) to public health agencies.
✨ Key Features
- Secure, HIPAA-compliant messaging
- Based on the Direct standard protocol
- Integration within existing EHR/pharmacy workflows
- Supports transitions of care and referrals
- Enables electronic case reporting (eCR)
- Used for medication management coordination and formulary updates
🎯 Key Differentiators
- Unparalleled nationwide network reach
- Deep integration into existing clinical workflows
- Trusted standard for interoperable communication
Unique Value: Surescripts provides a secure, reliable, and universally connected network that allows disparate healthcare systems and professionals to communicate and share critical patient information seamlessly.
🎯 Use Cases (4)
✅ Best For
- Used to transmit 81.8 million electronic case reports to public health agencies in 2024.
- Hundreds of thousands of users rely on the service for care coordination.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Real-time, automated clinical decision support
- Medication inventory management
🏆 Alternatives
Unlike faxing or proprietary messaging systems, Surescripts Clinical Direct Messaging is a standards-based, interoperable solution that connects a vast network of providers directly within their existing software.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies by partner tier)
🔒 Compliance & Security
💰 Pricing
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