UserVoice
The easiest way to get customer feedback.
Overview
UserVoice is one of the original product feedback and feature request platforms. It provides a centralized place for companies to collect, prioritize, and respond to customer feedback. UserVoice is designed to help product teams make informed decisions and to close the loop with customers by communicating product updates.
✨ Key Features
- Feedback forums and voting
- Product roadmap and status updates
- In-app feedback widget
- User segmentation and analysis
- Integrations with other business systems
- Internal and external feedback management
🎯 Key Differentiators
- Long-standing reputation and experience in the market
- Enterprise-grade features and security
- Scalability for large organizations
Unique Value: Provides a robust and scalable platform for enterprises to manage product feedback and build a customer-centric culture.
🎯 Use Cases (4)
✅ Best For
- Mid-market and enterprise SaaS companies
- Managing a large volume of customer feedback
- Creating a transparent and collaborative product development process
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small startups with a limited budget
- Companies looking for a simple tool to send CSAT or NPS surveys
🏆 Alternatives
Offers a more mature and enterprise-ready solution than some of the newer, more lightweight feedback tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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