Review Monitoring CX
Compare 22 review monitoring cx tools to find the right one for your needs
🔧 Tools
Compare and find the best review monitoring cx for your needs
Birdeye
A platform for reputation management, customer reviews, and messaging for local businesses.
Zonka Feedback
An omnichannel survey and feedback platform for collecting and analyzing customer feedback.
Thematic
An AI platform for analyzing unstructured customer feedback from any source.
AskNicely
A platform focused on collecting customer feedback to coach and empower frontline teams.
InMoment
An enterprise VoC platform combining data, technology, and human expertise.
Delighted
A self-service platform for collecting customer feedback via NPS, CSAT, and more.
Yotpo
An eCommerce platform for collecting and leveraging reviews, UGC, and loyalty programs.
AppFollow
A platform for managing app reviews, optimizing app store presence, and monitoring performance.
Survicate
A feedback platform for running targeted surveys on websites, in-app, and via email.
ReviewTrackers
A customer review and feedback software for monitoring and analyzing reviews.
Podium
A communication and payments platform that helps local businesses manage the entire customer journey.
Reputation
A platform for managing online reputation, reviews, listings, and social media.
Medallia
A platform that captures customer signals and uses AI to improve experiences.
Sprinklr
A unified platform for managing customer experiences across social, marketing, and care.
GetFeedback
A CX platform for collecting feedback and integrating it with Salesforce.
Chatmeter
A local SEO and reputation management platform for multi-location brands.
Clarabridge
An AI-powered platform for omnichannel interaction analytics, now part of Qualtrics.
Qualtrics CustomerXM
An enterprise platform for collecting and analyzing customer feedback across all touchpoints.
Forsta
A comprehensive platform for Customer Experience (CX), Employee Experience (EX), and Market Research.
SurveySparrow
A platform for creating conversational surveys to improve response rates.
Gainsight
A leading platform for B2B customer success, product experience, and community management.
Trustpilot
A leading global review platform where consumers share experiences and businesses engage with them.