Review Monitoring CX

Compare 22 review monitoring cx tools to find the right one for your needs

🔧 Tools

Compare and find the best review monitoring cx for your needs

Birdeye

The all-in-one Experience Marketing platform.

A platform for reputation management, customer reviews, and messaging for local businesses.

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Zonka Feedback

The Enterprise-Ready Feedback & CX Platform.

An omnichannel survey and feedback platform for collecting and analyzing customer feedback.

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Thematic

AI-powered feedback analytics.

An AI platform for analyzing unstructured customer feedback from any source.

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AskNicely

The #1 Rated Frontline Success Platform.

A platform focused on collecting customer feedback to coach and empower frontline teams.

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InMoment

The leader in improving experiences.

An enterprise VoC platform combining data, technology, and human expertise.

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Delighted

The fastest and easiest way to gather actionable feedback.

A self-service platform for collecting customer feedback via NPS, CSAT, and more.

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Yotpo

The leading eCommerce marketing platform.

An eCommerce platform for collecting and leveraging reviews, UGC, and loyalty programs.

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AppFollow

The all-in-one platform to grow your app business.

A platform for managing app reviews, optimizing app store presence, and monitoring performance.

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Survicate

The effortless survey tool.

A feedback platform for running targeted surveys on websites, in-app, and via email.

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ReviewTrackers

Amplify the voice of the customer.

A customer review and feedback software for monitoring and analyzing reviews.

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Podium

The all-in-one lead-to-loyalty platform for local businesses.

A communication and payments platform that helps local businesses manage the entire customer journey.

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Reputation

The only platform that manages consumer feedback from acquisition to loyalty.

A platform for managing online reputation, reviews, listings, and social media.

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Medallia

The Leader in Experience Management.

A platform that captures customer signals and uses AI to improve experiences.

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Sprinklr

The world's only Unified-CXM platform.

A unified platform for managing customer experiences across social, marketing, and care.

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GetFeedback

The agile customer experience solution from SurveyMonkey.

A CX platform for collecting feedback and integrating it with Salesforce.

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Chatmeter

The Leader in Local Search Marketing and Reputation Management.

A local SEO and reputation management platform for multi-location brands.

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Clarabridge

Turn every customer conversation into an insight.

An AI-powered platform for omnichannel interaction analytics, now part of Qualtrics.

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Qualtrics CustomerXM

The leader in customer experience and creator of the Experience Management (XM) category.

An enterprise platform for collecting and analyzing customer feedback across all touchpoints.

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Forsta

The Human Experience Platform.

A comprehensive platform for Customer Experience (CX), Employee Experience (EX), and Market Research.

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SurveySparrow

The Experience Management Platform.

A platform for creating conversational surveys to improve response rates.

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Gainsight

The Platform for Customer Success.

A leading platform for B2B customer success, product experience, and community management.

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Trustpilot

Reviews you can trust.

A leading global review platform where consumers share experiences and businesses engage with them.

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