IT Help Desk

Compare 26 it help desk tools to find the right one for your needs

🔧 Tools

Compare and find the best it help desk for your needs

Front

The customer operations platform.

A shared inbox for teams to manage all their communication channels.

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Tidio

A better way to connect with your customers.

A live chat, chatbot, and mailing platform for small and medium businesses.

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Gorgias

The ecommerce helpdesk that turns support into a profit center.

A customer service platform designed specifically for ecommerce businesses.

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Freshservice

Delightful IT support, ridiculously easy.

An intelligent and intuitive IT service management (ITSM) solution.

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InvGate Service Desk

Smarter, simpler, and more efficient IT support.

An ITIL-ready IT service management (ITSM) solution.

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Atera

The all-in-one platform for IT teams and MSPs.

A remote monitoring and management (RMM) platform with integrated help desk.

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Hiver

Customer service that feels like Gmail.

A customer service solution that works right inside Gmail.

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Intercom

The only complete AI-native customer service platform.

A conversational relationship platform for customer communication.

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HappyFox

A better help desk for a happier team.

A practical and powerful help desk software for customer support.

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LiveAgent

Customer service software for businesses that care.

An all-in-one help desk software with a strong focus on live chat.

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SysAid

ITSM that just works.

An all-in-one ITSM, service desk, and help desk software solution.

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Freshdesk

Delight your customers and employees with a refreshingly simple experience.

An omnichannel helpdesk solution for businesses of all sizes.

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Zoho Desk

The context-aware help desk software.

A flexible and affordable help desk solution for businesses of all sizes.

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HubSpot Service Hub

Customer service software that grows with your business.

A customer service platform connected to HubSpot's CRM.

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Help Scout

A better way to talk with customers.

A simple and human-centric customer service platform.

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Teamwork Desk

The help desk software that's all about your customers.

A help desk software that's part of the Teamwork suite of products.

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SolarWinds Service Desk

IT service management for the modern enterprise.

A cloud-based IT service management (ITSM) and help desk solution.

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TOPdesk

The simple, powerful service management solution.

A user-friendly and scalable service management software.

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ProProfs Help Desk

Delight customers with human-centric support.

A simple and intuitive help desk software for small and medium businesses.

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Zendesk

Champions of customer service.

An open and flexible platform for customer service and engagement.

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Salesforce Service Cloud

The world's #1 customer service platform.

A comprehensive customer service and support platform from Salesforce.

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ServiceNow

The intelligent platform for end-to-end digital transformation.

A powerful and comprehensive platform for digital workflows.

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ManageEngine ServiceDesk Plus

ITSM software for a new generation of IT.

A comprehensive IT service management (ITSM) solution from Zoho Corp.

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Jira Service Management

High-velocity ITSM for all.

An IT service management (ITSM) solution from Atlassian.

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Spiceworks Cloud Help Desk

The free help desk software for IT pros and their teams.

A free, cloud-based help desk and IT management platform.

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Kayako

Make customer service your competitive advantage.

A unified customer service platform for personalized support.

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